Badjee Privacy Policy — Your Data Is Completely Safe With Us

1Introduction & Scope of Policy

Badjee (badjee.com) is a trusted online gaming platform for members in Bangladesh. We believe protecting every member's privacy is a fundamental responsibility. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the measures we take to keep it secure.

This Privacy Policy applies to all Badjee services, mobile apps, and websites. It is in effect whenever you create an account, make a deposit, play games, or contact our support team.

We consistently follow international best practices in data protection. Our security team conducts regular system audits and updates to ensure your personal information remains protected at all times.

2What Information We Collect

Badjee collects only the information that is strictly necessary. We do not ask for any personal data beyond what is required. Below is a full breakdown of what we collect:

We never collect your bank account password, mobile banking PIN, or full card number. If anyone asks for such information, it is not a Badjee representative — contact our support team immediately.

3How we use your information

Badjee uses your personal information for the specific purposes listed below. Each purpose is clearly stated:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect unauthorized access and fraudulent activity.
• Customer Support: To respond to your questions, complaints, and support requests.
• Legal Obligation: To comply with licensing authority requirements.
• Platform Improvement: Analysing user behaviour to enhance and personalise your experience.
• Relevant Communications: To send you important updates, bonus offers, and promotional information (you may opt out at any time).
• Responsible Gaming: To detect unusual gaming behaviour and provide members with appropriate support.

4Data sharing & third parties

Badjee never sells your personal information or shares it unnecessarily. However, limited data may be shared in certain specific circumstances:

• Payment provider: Information is shared with payment providers such as bKash, Nagad, and Rocket solely to process transactions.
• Law enforcement authorities: Information may be disclosed in response to valid legal directives or court orders.
• Licensing authority: Certain information may be required to be shared with regulatory authorities as a condition of our gaming license.
• Game provider: Minimum information necessary for game operation may be shared with game providers.
• Fraud Prevention Services: Specialized security services are used to detect fraudulent activity.

All third parties listed above are bound by strict data protection agreements with Badjee. They are not permitted to use your information for any other purpose.

5Cookies & Tracking Policy

The Badjee website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience on the site.

• Essential Cookies: Maintaining login sessions and ensuring site security — without these, the site simply cannot function properly.
• Functional cookies: Remembering your preferences (language, theme) — making the site easier to use.
• Analytics cookies: Understanding which pages are used most — helping us improve the platform.
• Security Cookies: To detect suspicious activity and protect your account.

You can disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

6Your Rights & Control

Under Badjee's Privacy Policy, you hold the following rights over your personal data. We fully respect and uphold each of these rights:

To exercise any of the rights listed above [email protected]email us or reach out via live chat. We typically respond within 7 business days.

7Technical security measures

Badjee employs state-of-the-art technical measures to protect your data. Our privacy commitments are backed not just by policy, but by real technology.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted. Your information cannot be intercepted or read in transit.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Regular security audits: Third-party security experts conduct regular system audits.
• Data Backup: Your data is regularly backed up to secure servers.
• Access Control: Only authorised Badjee staff can access data, and only to the extent required.
• Intrusion detection: 24/7 monitoring to detect suspicious activity.

8Child Protection Policy

Badjee is strictly for users aged 18 and above. Our Privacy Policy is fully transparent on the protection of minors:

• We do not knowingly collect any personal information from individuals under the age of 18.
• Age is verified at the time of registration, and confirmed again through the KYC process.
• Any account identified as belonging to a minor is immediately deactivated and all related data is permanently deleted.
• A child's data is deleted immediately upon a parent's request.

9Policy Changes & Updates

Badjee may update this Privacy Policy from time to time. Changes may arise due to technological advancements, legal requirements, or improvements to our services.

• Members will be notified of any significant changes via email or an on-site notice prior to those changes taking effect.
• The effective date of any updated policy will be indicated at the top of the page.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• Previous versions of the policy are available upon request.

We encourage you to visit this page regularly to stay informed of any updates. Your privacy is our highest priority.

10Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please don't hesitate to contact us. Badjee's Bengali-speaking support team is available 24/7, seven days a week.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the site
• Response time: Typically within 24–48 hours

Any complaint submitted to our privacy team will be thoroughly investigated and resolved as promptly as possible. Your trust and confidence mean everything to us.